QueWord Terms of Use

Effective date: October 20, 2026 · Last updated: November 1, 2026

These Terms of Use ("Terms") govern your use of the QueWord mobile app ("QueWord", "the app", "the Service"), operated by Trionbyte LLC ("we", "us"). Please read them before using QueWord. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What QueWord does

QueWord lets you take or choose a photo for AI analysis, identify visible objects, and translate their names and some text found in the image into supported languages. The app can also speak results and save scans on your device. AI results may be inaccurate or incomplete — see Section 6.

2. Eligibility

QueWord is intended for people aged 13 or older. If the law where you live requires a higher minimum age to use the Service, that higher age applies. By using the Service, you confirm that you meet the applicable age requirement.

3. No account required

QueWord does not require you to create an account or sign in. Your usage is associated with a device identifier, as described in our Privacy Policy.

4. Free tier, usage limits, and fair use

• QueWord currently offers free use with a limited number of successful scans (analysis requests): a one-time welcome allowance of 10 scans that you can use at any time. There is no ongoing weekly allowance; after the welcome scans, free users can win more scans on QueWordnesday (see below) or upgrade to Premium.
• Translating a previous result into different languages ("re-translating") does not count toward that limit; instead, the free plan includes up to 5 re-translates per day (resetting at 00:00 UTC). Re-translating is available only while you have scans left. Rate limits and other service-wide limits may also apply.
• On the free plan, the app shows your 2 most recent scans in History and in Favorites; older saved scans stay on your device but are hidden until you upgrade to Premium. In History and Favorites, pronunciation is also a Premium feature.
• When a scan finds text such as a sign, menu, or label, the free plan shows the detected text as written; translations of that text are included with Premium.
• On Wednesdays ("QueWordnesday"), free users who have used their welcome allowance may spin a prize wheel once a week to win 1 to 3 bonus scans. Bonus scans can be used until your next QueWordnesday begins (midnight going into the following Wednesday); unused bonus scans do not carry over. "Wednesday" is determined from the approximate location of your network connection, not your device's clock or time-zone setting, and at most one prize can be won every 6 days. Landing on 0 gives another spin, up to 3 spins in total. This promotion is offered at our discretion and may change or end at any time.
• We may adjust usage limits to manage cost, capacity, or abuse. The app may show your current allowance, and availability can change when a limit is reached.
• Do not circumvent usage limits by automating requests, changing device identifiers, or using multiple devices or identities to exceed the intended allowance. We may restrict online analysis when limits are reached or abuse is detected.

5. Premium membership

QueWord Premium is an optional, auto-renewing subscription sold on Android through Google Play Billing, available as a monthly or a yearly plan. The price, in your local currency, is shown in the app and in Google Play before you confirm the purchase. Your subscription renews automatically at the end of each billing period (each month or each year, depending on your plan) at the then-current price until you cancel it. If you cancel, Premium stays active until the end of the period you have already paid for.

Premium also gives you full access to History (your most recent 200 scans) and Favorites (up to 100 saved scans), which are stored on your device, including pronunciation there; and translations of text detected in your scans, such as signs, menus, and labels.

What “Nonstop daily scans” means. Premium lets you scan every day without a daily or weekly limit for normal personal use. It is not a promise of an unlimited number of scans or requests. Premium is intended for individual, personal, non-commercial use and is subject to our fair-use policy:

• Each monthly period (starting on the day of the month your subscription began or renews), Premium includes scanning at full speed up to a monthly fair-use amount, shared by all devices using the subscription. The amount is based on the processing cost of your scans; for typical scans it is about 700 scans a month (scans of long text use it up faster). Re-translating a previous result does not count toward this.
• Premium includes up to 50 re-translates per day (resetting at 00:00 UTC), while a scan is available.
• After the monthly fair-use amount, Premium continues at up to 10 scans per day; after further heavy use, at up to 3 scans per day, until your next monthly period begins. Daily limits reset at 00:00 UTC. In the exceptional case that scans cost far more to process than usual, Premium scanning may pause until your next monthly period begins. While a daily limit is reached or scanning is paused, re-translating is not available either.
• The app lets you know as you approach and reach these limits, and shows your current usage status in Settings.
• A subscription can be active on up to 3 devices at a time. You can restore it on any device signed in to the Google account that bought it; restoring it on a fourth device turns Premium off on the device you used least recently, until you restore it there again.
• Service-wide rate limits that apply to everyone, such as a daily limit on requests from a single network, may also apply.
• Automated, scripted, bulk, or commercial use, sharing a subscription, or reselling access is not permitted and may lead to restrictions.
• We may adjust fair-use limits to protect the Service’s availability and cost. Where a change materially reduces what Premium includes, we will update these Terms and give notice where required by law.

Google Play processes the payment. You can manage or cancel your subscription in Google Play's subscription settings. Uninstalling QueWord does not cancel an active subscription. Refunds are subject to Google Play's applicable policies and any rights you have under law.

6. Accuracy of results

QueWord's object identification, text recognition, and translations are generated by AI models and are provided for general, informal use only. They may be inaccurate, incomplete, or inappropriate in some contexts. Do not rely on QueWord for medical, legal, safety-critical, or professional translation purposes.

7. Acceptable use

You agree not to use QueWord to:

• Submit illegal content or content involving the sexual exploitation of minors.
• Submit content intended to promote hatred, violence, harassment, or abuse.
• Attempt to manipulate, "jailbreak," or extract the underlying AI prompts or models used by the Service.
• Interfere with, overload, or attempt to bypass the Service's security or rate-limiting measures.
• Use the Service in a way that violates any applicable law.

We use automated checks on submitted photos and recognized text to help identify harmful content. Image screening may start while a photo is shown in preview, before you tap Analyze, or run alongside analysis; it only runs while you have scans available. These checks may miss content or be temporarily unavailable. Repeated flagged requests may temporarily restrict online analysis for the associated device identifier.

8. Your content

You keep the rights you have in photos and text you submit, and you are responsible for having the right to submit them. You give us permission to transmit and process that content through our service providers as needed to provide and protect QueWord. The app stores saved scans on your device; our backend does not save submitted photos in its scan database. See our Privacy Policy for details on processing and logs.

9. Third-party services

QueWord relies on third-party service providers, including cloud hosting and AI processing providers, to operate the Service. The app also uses your device's operating system for features such as speech. If you obtain QueWord through an app store, that store's terms may apply. We are not responsible for the availability or performance of third-party services outside our control.

10. Suspension and termination

We may limit or suspend access to online analysis if you violate these Terms, repeatedly submit flagged content, exceed usage limits, or disrupt the Service. We may also change or discontinue the Service. Local app features may remain available when online analysis is unavailable.

11. Disclaimer of warranties

To the extent permitted by law, QueWord is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do not guarantee that online analysis will be uninterrupted, error-free, or available at all times. This does not limit rights that cannot be waived by law.

12. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, QueWord, including reliance on inaccurate AI-generated results.

13. Governing law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law principles.

14. Changes to these Terms

We may update these Terms from time to time and will update the "Last updated" date above. We will provide notice of material changes where required by law. Continuing to use QueWord after changes take effect means you accept them where applicable law permits.

15. Contact us

Questions about these Terms? Email [email protected].